We're here for you

Got a question about your order, need product advice, or just want to say hello? Write to us — we respond within 24 hours, 7 days a week.

By email

contact@windup.fr

Response time

We respond to all messages within 24 hours, Monday to Sunday.

Your order

For any questions about an ongoing order, please include your order number in your message. You can find it in the confirmation email received at the time of your purchase.

Returns and refunds

You have 30 days from the date of receipt to return an item to us. Please consult our refund policy for more details.